Subject to Surat Jurisdiction Only 

1. Navarachna’s 7 days returns and exchange policy gives you an option to return or exchange items purchased on Navarachna within 7 days of receiving the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging.

2. Product may differ a little bit from the image shown on the website (differences come from light and camera). No refund will be entertained in such cases

3. We apologies in case the product you receive from our website is in damaged condition. You can send your package to our warehouse directly: (address will be mentioned to you by WhatsApp). The return/refund request will be granted within 7 days from the delivery date. NO return WILL BE GRANTED after specified limit.

4. If a customer wants to return the product, they will need to send the product to our warehouse by their own courier service and company is not liable to pay for such courier charges.

5. Once we receive our product back, We Will provide a refund through the wallet and bank transfer. It usually takes 2-3 working days.

6. A sum of Rs 500 will be deducted from order amount while refunding money back to customer.

7. During peak periods such as Sales or Festive periods processing returns may be slightly delayed.